Managing Toxic and Disruptive Behaviors

1 NSH Contact Hour(s)

(based on 4 customer ratings)

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Lisbeth A. O’Malley, BA, Employee Development Specialist, Beaumont, Troy, MI

In this webinar we will explore the toxic behaviors we find in the workplace. We will not only identify the disruptor, but those around them that also add to the situation. We will discuss the impact on the individuals, the team and the organization, and learn of some techniques to minimize this. We will close with strategies to alleviate the symptoms of being a “Toxic Handler”.

See more courses in: Management/Laboratory Operations

Continuing Education Credits

NSH Contact Hours (acceptable for AMT, ASCP, and state recertification): 1 hour(s)
Course number WEB0117
Florida Board of Clinical Laboratory Personnel Credit Hours - Supervision/Administration, Quality Control/Quality Assurance, and Safety: 1 hour(s)
Course number 20-591663, approved through 2/22/2019

Objectives

  • Recognize and identify toxic and disruptive behaviors
  • Explain the impact of these behaviors in the workplace in individuals, groups and the organization.
  • Explore 4 dynamics in disruptive situation.
  • Techniques for effective responses to each dynamic Identify strategies to minimize the effects of being a “toxic handler.”

Customer Ratings

(based on 4 customer ratings)

Additional Information

Course Description: In this webinar we will explore the toxic behaviors we find in the workplace. We will not only identify the disruptor, but those around them that also add to the situation. We will discuss the impact on the individuals, the team and the organization, and learn of some techniques to minimize this. We will close with strategies to alleviate the symptoms of being a “Toxic Handler”.
Presenter Bio:  Lisbeth O'Malley is an Employee Development Specialist at Beaumont Hospital. She regularly presents to both small and large groups on topics dealing with workplace culture and employee development.  She has presented for the NSH numerous times, and is actively engaged in employee success activities, such as serving as a committee member for the Women’s Employee Resource Network at Beaumont.
Addtional Information: This course was presented in Fabruary 2017 as part of the NSH Laboratory Webinar Series. 

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